Activating Circular Services in the Electrical and Electronic Sector


C-SERVEES aims to boost a resource-efficient circular economy in the electrical and electronic (E&E) sector through the development, testing, validation and transfer of new circular economic business models (CEBMs) based on systemic eco-innovative services that include: eco-leasing of EEE, product customization, improved WEEE management, and ICT services to support the other eco-services. ICT tools (relying on QR codes) will be developed as the driver of the proposed eco-innovative services to take full advantage of the potential and synergies of two major revolutions of our time: the circular economy and the Industry 4.0. The project will thus contribute to transform the E&E sector into circular and 4.0, raising new opportunities for end-users (such as their involvement in design or the access to a product as a service) and for social and solidarity economy (conducted by NGOs, like EMAUS, which employ people at risk of social exclusion to repair and prepare WEEE for re-use). The techno-economic, environmental and social viability of the new CEBMs will be validated through demonstrations dealing with four target products belonging to different EEE categories: large household appliances, IT equipment, telecommunications equipment, and consumer equipment.


A circular business reference model for the E&E sector will be developed based on circular economy principles and stakeholders’ requirements. The reference model will be further tailored to each product targeted in the project: washing machines, toner cartridges, telecom ALM products and TV sets/displays. Performance indicators: by M12 guidelines for circular economy models in the E&E sector will be delivered (after validation by an External Advisory Board); by M15 the circular economic business reference model for the E&E sector will be ready and by M21 the CEBMs for four EEE will be ready (once reviewed by industry).

ICT tools (using zero-knowledge protocol) will be developed in sprints with industry partners that will test them to provide feedback and validate their features and functionalities: life-cycle tracking of EEE, end-users feedback, interactive user and repair manuals, warranty tracking, consumables management, WEEE management protocols for re-use or recycling. Performance indicators: A minimum viable product of these ICT tools will be delivered by M21, while the expanded version with services and functionalities required by actors in each EEE value chain will be ready by M36.

The new CEBMs will be implemented through four demonstrations involving the whole life cycle of the target products, their associated value and supply chains and the proposed eco-innovative services: eco-leasing, product customization, improved WEEE management, and ICT services. Performance indicators: by M51 the demonstrations will have been conducted with 100 washing machines, 200 printers, 1.000 toner cartridges, 200 telecom ALM units and 100 TV sets/displays.

The techno-economic, environmental and social feasibility of the four target products and related eco-services will be determined by means of life-cycle sustainability assessment. Performance indicators: preliminary environmental, economic and social analyses will be completed by M31, while final life-cycle sustainability results will be available by M51.

Key enabling tools will be developed, shared and discussed with relevant stakeholders to boost the replication and transfer of the new CEBMs and services across the EU. Performance indicators: ecodesign guidelines for knowledge transfer to EEE industry completed by M36, position paper with recommendations for policy makers by M51, and proposal for circular economy standardization by M51.

The project knowledge and results will be managed and protected. Business and exploitation plans will be delivered for all key exploitable results to map the post-project phase. A comprehensive dissemination and communication campaign will be designed and implemented to ensure that knowledge on best practices is exchanged. Performance Indicators: by M8, a comprehensive communication & dissemination plan will be completed, which will be executed during the whole project with at least 3 informative workshops and 34 publications.


The Consortium of C-SERVEES will be coordinated by partner AIMPLAS. The project management structure has been conceived to ensure the competent industrial, scientific and business management of the C-SERVEES project and to enable efficient and effective integration and communication throughout the management chain. C-SERVEES project success will be strongly based on the close interaction and equilibrated partnership of SMEs and large companies (65%) plus research centres and other organizations.


Pascal Leroy
Pascal Leroy (leader of the Advisory Board)
Bernd Kopacek (Dissemination and Communication manager)

Amb3E – Associação Portuguesa de Gestão de Resíduos
Amb3E - Portuguese Waste Management Association is responsible for collecting and referral to treatment and recovery of more than 400,000 tons of waste electrical and electronic equipment (WEEE) and waste batteries and accumulators (WBA), generated in Portugal. In 2018, Amb3E became the one-stop-shop of environmental compliance in Portugal, with the start-up of the activity of packaging waste management.

Ecodom Consorzio Italiano Recupero e Riciclaggio Elettrodomestici
ECODOM is the largest Italian Household Appliance Recovery and Recycling Consortium. Founded in 2004 and operational since 2008, it is a private, not-for-profit Consortium that collects WEEE (Waste Electrical and Electronic Equipment) from collection facilities and treats it at specialist sites.
Ecodom's founder members include the biggest domestic and international manufacturers of non-professional large appliances operating on the Italian market. They have been collecting Household WEEE from Collection Facilities and treating it at specialist sites since 2008. Its aims are to prevent the release of pollutants into the environment through the correct treatment of waste equipment, and to maximise the recycling of materials back into the production cycle, combining efficient treatment processes with environmental protection.

CONSORZIO REMEDIA - Gestione del trasporto, trattamento e riciclo dei rifiuti tecnologici
Consorzio Remedia is the leading Italian consortium for the environmentally sustainable management of Waste Electrical and Electronic Equipment (WEEE) and end-of life Batteries and Accumulators (BA).
The Consortium is a direct expression of the Producers – currently they number around 1,500 – and represents, in terms of market share and organization, a point of reference in the management of technological waste. Since its inception in 2005, Remedia supports its associated Producers in integrating sustainability into their business strategies and practices.
In addition to being non-profit-making, Remedia is certified ISO 9001 and ISO 14001, a guarantee of transparency and proper management for the Consortium members, partners and consumers.
The Consortium enjoys the support of the most important Trade Associations and Federations and is a founding member of the WEEE Coordination Centre and the National Batteries and Accumulators Coordination Centre (CDCNPA), which have the role of guarantor of the operating rules for the system management of their respective waste.
As member of the WEEE FORUM and EUCOBAT – the European associations which bring together the leading not-for-profit European WEEE and Batteries and accumulators Collective Compliance Schemes – Remedia works together with European colleagues to ensure a constant update at EU level and an open discussion to define common policies and actively contribute to the development of increasingly modern and competitive management systems.
A founding member of WEEE Europe, Remedia also provides assistance to international companies in dealing with the application of the regulations in force in the various European countries.

RENAS is Norway’s leading EE-return company. It is Norway's leading WEEE compliance scheme and also offer producer compliance for waste batteries and packaging.
With 14 treatment plants and around 100 collectors across the country, RENA's producer responsibility responds to more than 3100 manufacturers and importers of EE products. RENAS is a non-profit organization owned by the which was founded by Elektroforeningen, a professional body for Norwegian electro manufacturers, agents and wholesalers, and Norsk Industri, an association of electro-manufacturers.
With almost twenty years of experience with the WEEE recycling business and first-hand knowledge of EU and national legislation, RENAS is a consolidated authorised representative (AR) in Norway.
RENAS joined WEEE Forum in 2015.

This project has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement Nº 776714